关键词: 人力资源；护士；护理管理；护理信息化

Abstract: Objective: To develop and apply an integrated human resource information management system for nursing, and to explore its application effects in clinical settings in order to provide a reference for smart management of nursing human resources. Methods: Based on literature review and needs assessment, an integrated human resource information management system was developed, and its application effects in terms of enhancing deployment efficiency, improving nursing quality, and increasing patient and nurse satisfaction were evaluated. Results: After three years of system operation, the success rate of nurse allocation rose from 65.70% to 79.37%, and average time per allocation decreased from (12.67±1.96) minutes to (4.11±1.23) minutes. The incidence rates of falls, unplanned extubation, pressure injuries, and medication errors among inpatients decreased to varying extents. Inpatient satisfaction scores increased from 95.75±0.18 to 98.01±0.29. All differences above were statistically significant (P<0.05). The score of nurses' satisfaction with the system was (78.39±21.09) points, indicating a moderately high level of satisfaction. Conclusion: The application of the integrated nursing human resource information management system can improve the efficiency of nursing staff deployment, and exert a positive effect on reducing the incidence of adverse events and enhancing patient satisfaction. In addition, nurses showed high satisfaction with the system.

Key words: human resources; nurse; nursing management; nursing informatics