主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2026, Vol. 26 ›› Issue (3): 321-325.doi: 10.3969/j.issn.1672-1756.2026.03.001

• 特别策划·护理人力资源管理 • 上一篇    下一篇

大型多院区三级公立医院护理人力资源动态调配的实践探索

张越 张燕辉 胡娴静 李桂芳 汪铭暄 李葆华   

  1. 北京大学第三医院护理部,100191 北京市
  • 出版日期:2026-03-15 发布日期:2026-03-15
  • 通讯作者: 李葆华,硕士,主任护师,院长助理,护理部主任,E-mail:lianglbh@126.com
  • 作者简介:张越,本科,主管护师,护士长

Practical exploration of dynamic allocation of nursing human resources in large multi-campus tertiary public hospitals

ZHANG Yue, ZHANG Yanhui, HU Xianjing, LI Guifang, WANG Mingxuan, LI Baohua   

  1. Nursing Department, Peking University Third Hospital, Beijing, 100191, China
  • Online:2026-03-15 Published:2026-03-15
  • Contact: E-mail:lianglbh@126.com

摘要: 目的:探索建立护理人力资源动态调配体系并开展多场景调配实践,旨在为大型公立医院优化人力配置、提升管理效能提供参考。方法:2015年,以“战略引领、动态弹性、安全为本”为核心原则,通过一体化指挥系统、搭建梯队化储备格局、强化数据平台驱动、完善全面保障机制等策略,构建护理人力资源动态调配体系,并在医院常规运行、突发公共卫生事件、重大活动医疗保障及特殊救援等多场景开展实践应用。结果:该体系有效应对了院内外各类护理人力波动情况,2025年院级应急护理人力资源调配6次、大科层面调配664人次;在岗护士与实际开放床位比提升至1.12∶1;住院患者护理满意度持续保持100%;成功完成百人规模外派医疗队救治、2022年北京冬奥会医疗保障等重大任务;护士离职率持续保持低位,队伍稳定性与工作积极性得到保障。结论:构建的护理人力资源动态调配体系在保障医院平稳运行和完成重大任务的同时,有效维护了护士队伍的稳定,能够为大型公立医院建立优质、高效的护理人力资源调配体系提供参考。

关键词: 护理;人力资源;动态调配;多场景

Abstract: Objective: To explore the establishment of a dynamic allocation system for nursing human resources and carry out multi-scenario allocation practice, aiming to provide a reference for large public hospitals to optimize human resource allocation and improve management efficiency. Methods: Guided by the core principles of "strategic guidance, dynamic flexibility and safety as the foundation", a dynamic allocation system for nursing human resources was constructed through specific implementation strategies including building an integrated command system, establishing a hierarchical reserve structure, strengthening data-driven platform support, and improving a comprehensive guarantee mechanism. The system was applied in practice across multiple scenarios, including routine hospital operations, major public health events, medical security for major activities, and special rescue missions. Results: This system effectively responded to various internal and external fluctuations in human resources. In 2025, there were 6 hospital-level emergency allocations and 664 person-times of division-level allocations. The ratio of nurses on duty to actually open beds increased to 1.12:1. The satisfaction rate of inpatients with nursing services remained 100%. Major tasks such as the treatment provided by a 100-person dispatched medical team and the medical security for the 2022 Beijing Winter Olympics were successfully completed. The nurse turnover rate remained at a low level, and the team stability and work enthusiasm were ensured. Conclusion: The constructed dynamic allocation system for nursing human resources not only ensures the stable operation of the hospital and the completion of major tasks, but also effectively maintains the stability of the nursing team. It can serve as a reference for large public hospitals to establish a high-quality and efficient dynamic allocation system for nursing human resources.

Key words: nursing; human resources; dynamic allocation; multi-scenario

中图分类号:  R47;R197