主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2026, Vol. 26 ›› Issue (3): 461-465.doi: 10.3969/j.issn.1672-1756.2026.03.027

• 综述 • 上一篇    下一篇

数字健康视角下患者旅程地图的应用进展

李欣雨 任蓁 王玉婕 赵彦鑫 李爽 魏恺辰   

  1. 黑龙江中医药大学第一临床医学院,150040 哈尔滨市(李欣雨,王玉婕,赵彦鑫,李爽,魏恺辰);黑龙江中医药大学护理学院(任蓁)
  • 出版日期:2026-03-15 发布日期:2026-03-15
  • 通讯作者: 任蓁,博士,副主任护师,教研室主任,E-mail:18646301160@163.com
  • 作者简介:李欣雨,硕士在读

Research progress on the application of patient journey mapping from the perspective of digital health

LI Xinyu, REN Zhen, WANG Yujie, ZHAO Yanxin, LI Shuang, WEI Kaichen   

  1. The First Clinical Medical College, Heilongjiang University of Traditional Chinese Medicine, Harbin, 150040, China
  • Online:2026-03-15 Published:2026-03-15
  • Contact: E-mail:18646301160@163.com

摘要: 患者在疾病和医疗决策过程中的作用越来越受到关注,患者旅程地图是以患者为中心的可视化工具,可帮助医护人员了解患者在疾病各阶段的个人经历和需求。文章通过对患者旅程地图的概念、在数字领域中应用优势和不足等进行阐述,旨在探索如何利用数字健康优势,辅助构建患者旅程地图,为患者制定针对性疾病干预措施,优化患者就医体验,使医疗机构适应患者需求变化,为实现个性化、高效的医疗服务提供参考。

关键词: 数字健康;患者旅程地图;综述

Abstract: The role of patients in the disease and medical decision-making process has received increasing attention. The patient journey mapping, as a patient-centered visualization tool, helps medical staff understand the personal experiences and needs of patients at various stages of the disease. This article elaborates on the concept of the patient journey mapping, its application advantages and limitations in the digital field, aiming to explore how to leverage the advantages of digital health to assist in developing the patient journey mapping for formulating targeted disease interventions for patients, optimizing the patient's medical experience, and enabling medical institutions to adapt to changes in patient needs, providing a reference for achieving personalized and efficient medical services.

Key words: digital health; patient journey mapping; review

中图分类号:  R47;R197