关键词: 麻醉恢复室；预约系统；信息化；闭环管理

Abstract: Objective: To analyze the application effects of appointment system for anesthesia recovery patients in Post-Anesthesia Care Unit (PACU), in order to accelerate patients turnover and ensure patients safety. Methods: Based on the hospital anesthesia scheduling system, a PACU appointment system was constructed and used at June 2023. The application effects of the system was evaluated by comparing patient waiting time, appointment content error rate, staff satisfaction between May 2022 to May 2023 and June 2023 to June 2024. Results: One year after the application of the anesthesia appointment system, the average waiting time of patients was shortened from (13.26±3.44) min to (8.89±2.83) min (P<0.05). The error rate of appointment was reduced from 0.84% to 0.37% (P<0.05). The satisfaction of medical staff was improved from 2.70±0.81 to 4.68±0.62 (P<0.05). Conclusion: PACU appointment system can optimize PACU appointment system, ensure patients safety, accelerate patients turnover, improve nursing work efficiency.

Key words: Post-Anesthesia Care Unit; appointment system; informationization; closed-loop management