关键词: ICU；人文关怀；德尔菲法

Abstract: Objective: To develop a humanistic care program for ICU patients based on HAVENS model. Methods: Based on the HAVENS humanistic care framework constructed in the previous study, we developed the initial humanistic care program for ICU patients by literature review. A total of twenty-one experts were invited to participate in a two-round consultation to finalize the program. Results: The humanistic care program consisted of 6 first-level items (family, activities, visits, environment, nursing and safety), 16 second-level items and 48 third-level items. The expert authority scores of two rounds were 0.791 and 0.813, respectively. The expert coordination coefficients in importance of two rounds were 0.279 and 0.311 (P<0.05). The expert coordination coefficient in operability of two rounds were 0.331 and 0.354 (P<0.05). Conclusion: The humanistic care program is developed with high reliability for ICU patients. It can be used to improve the medical experience of patients and their families.

Key words: ICU; humanistic concern; Delphi method