关键词: “互联网+护理服务”；政策工具；政策文本；内容分析

Abstract: Objective: To analyze the contents and structure of China's "Internet + nursing service" policy text at the provincial level from the perspective of policy tools, and to provide reference for the optimization and improvement of subsequent related policies. Methods: The two-dimensional analysis framework of "policy tools-development process" was developed. The content analysis was used to quantitatively analyze the policy text of "Internet + nursing service" in each province. Results: A total of 13 policy texts were included, percentage of documents issued by relevant ministries and commissions alone (61.5%) was significantly higher than that of documents jointly issued by multiple ministries and commissions (38.5%). A total of 169 text codes were generated, of which supply-based policy tools, environment-based policy tools, and demand-based policy tools accounted for 19.5%, 62.1% and 18.3% respectively; policy exploration stage, pilot stage and promotion stage accounted for 6.5%, 50.3% and 43.2% respectively. Conclusion: The internal structure of the three types of policy tools in each province is not balanced. The environmental policy tools are used too frequently. There are differences in the policy focus in each stage and there is a lack of coordination between departments. There is still space for policy optimization in the later stage.

Key words: Internet + nursing service; policy tools; policy texts; content analysis