关键词: 新型冠状病毒肺炎；计算机；诊疗模式；伤口感染；家庭护理

Abstract: Objective: To analyze the feasibility and effect of online wound clinics during the COVID-19 pandemic, and provide a basis for future Internet + wound care services. Methods: In response to the requirements of epidemic prevention and control, an emergency team was set up to conduct online wound care clinics by WeChat, Good doctor website, and wound course WeChat public platform. A three-level quality management mode (charge nurse, mediate and senior wound care specialty nurse) was adopted to ensure the quality of professional nursing. Special personnel collected data and answered patients' questions in a timely manner. After 4 weeks, a random anonymous online assessment of satisfaction was conducted according to 10% of the patients. Results: A total of 200 people and 560 person-times were served online for 29 days. The effective rate of wound healing was 79.50%, chronic wound maintenance rate was 10.00%, and shedding rate was 10.50%. Compared with the offline clinic in February 2019, there was no significant difference (P>0.05). The sources of patients in online clinic were wider (P<0.001). The satisfaction of online clinics was 100%. Conclusion: The online outpatient clinic was feasible and effective. It has made beneficial attempts for the development of Internet+ wound care service in the future.

Key words: COVID-19; computers; diagnosis and treatment mode; wound infection; family nursing