Abstract: Objective: To understand the user's experience and satisfaction of the Tangbao follow-up app, which is a continuous care application for children with type 1 diabetes. Methods: Following convenient sampling, between July and September 2019, families of children with diabetes who visited the diabetes clinic at the Beijing Children's Hospital were invited to use the Tangbao application and completed the general information questionnaire and app user experience questionnaire. The user's experience questionnaire evaluated the aspects related to the service, operation, affection and safety regarding the use of the app. Results: A total of 226 families participated in the study and completed the survey. They reported relevantly high scores regarding the four dimensions on users experience and satisfaction. The payment method for medical treatment, the grade of children, main caregivers' education level and the frequency of using the app had a significant impact on users' experience and satisfaction regarding the app. Conclusion: The implementation of continuous care app such as Tangbao has solved some problems in the management of children with type 1 diabetes mellitus, and it has gained high recognition among users but with needs for further improvement.

Key words: children with type 1 diabetes; continuous care; user experience and satisfaction; Application