关键词: 护理管理者；关怀性；职业倦怠；离职意愿

Abstract: Objective: To investigate nurses' perceived caring from managers, job burnout and turnover intention of nurses, and analyze the relationship between caring and the other two variables. Methods: A total of 539 nurses from a tertiary grade A hospital in Beijing were included by convenience sampling. The Chinese version of Caring Assessment Tool-administration (CAT-admin), Maslach Burnout Inventory (MBI) and turnover intention scale were used to collect the data. Results: The total score of CAT-admin was (139.29±27.92). The total score of MBI was 38.00 (22.00,55.00), including 19.00 (11.00, 30.00) in emotional exhaustion dimension, 2.00 (0, 5.00) in depersonalization dimensions and 14.00 (6.00, 22.00) in personal accomplishment dimensions; the total score of turnover intention was (14.57±3.67). The perceived caring from managers was negatively correlated with job burnout (r=-0.45, P<0.05) and turnover intention (r=-0.22, P<0.05). Conclusion: The nurses showed serious job burnout and strong turnover intention, and the caring from managers need to be improved. Nursing managers should provide corresponding humanistic care according to the needs of nurses, so as to reduce their job burnout and turnover intention, so as to keep the nurses engaged in nursing profession steadily.

Key words: nursing managers; caring; job burnout; turnover intention