主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2020, Vol. 20 ›› Issue (3): 436-441.doi: 10.3969/j.issn.1672-1756.2020.03.024

• 护理安全 • 上一篇    下一篇

护理用药过程中中断事件现状调查

王伟 赵小静 孔冬 金琳 李振香 杨丽娟   

  1. 山东省立医院心内科,250021 济南市(王伟,赵小静,金琳);护理部(孔东,杨丽娟);门诊部(李振香)
  • 出版日期:2020-03-15 发布日期:2020-03-15
  • 通讯作者: 杨丽娟,硕士,主任护师,硕士生导师,护理部主任,E-mail:sdyanglijuan@aliyun.com
  • 作者简介:王伟,硕士,主管护师,护士长
  • 基金资助:
    山东省2016年重点研发计划项目(2016GGB14484)

Status quo of interruption events in nursing drug use

WANG Wei, ZHAO Xiaojing, KONG Dong, JIN Lin, LI Zhenxiang, Yang Lijuan   

  1. Department of Cardiology, Shandong Provincial Hospital, Jinan, 250021, China
  • Online:2020-03-15 Published:2020-03-15
  • Contact: E-mail:sdyanglijuan@aliyun.com

摘要: 目的:调查护士给药过程中护理中断事件的现况,为制定中断事件的预防策略提供依据。方法:将护士给药过程按照临床实践的时间分为医嘱处理、药物配置、给药执行3个环节,观察2018年9月至2019年2月心内科护士3个环节中断事件发生频率、来源、类型及结局,平均中断时间以及因中断导致的用药错误,分析中断的原因。结果:共观察270?h,发生3?424次护理中断事件,平均12.68次/h;3个环节事件类型、结局分布均有统计学差异(P<0.001);平均中断时间(28.01±10.99)s,共中断护士的给药工作26.65?h,占总观察时间的9.87%,3个环节平均中断时间无统计学差异(P=0.209);观察期间在中断事件发生时共出现39次用药错误隐患事件,发生率为11.39‰;中断事件来源按照发生次数从高到低分别是:患者家属、环境、医生、患者、护士同事、护士自身、其他,其中低优先级事件共有2?340件,占68.34%。结论:护士用药过程护理中断事件发生频率高、来源多、原因复杂、消极性结局常见、低优先级事件占比高,能够反映患者需求;中断也有时间成本,且会直接导致用药错误,为患者提供预见性服务,避免或减少护理用药过程中不必要的中断,对满足患者需求、减少时间浪费、保障给药安全有积极的意义。

关键词: 给药;中断;护理;原因

Abstract: Objective: To investigate the status quo of nursing interruption events during the course of administration by nurses, so as to provide basis for developing preventive strategies of nursing interruption events. Methods: Nurses' drug delivery process was divided into three phases according to the time of clinical practice: doctor's order processing, drug allocation and bedside drug administration. Structured observation method was employed to observe the frequencies, sources, types and consequences of nursing interruption events during the three phases in the Department of Cardiology from September 2018 to February 2019. The interruption time, medication errors caused by the interruption and the influencing factors of interruption were analyzed. Results: After 270 hours of observation, 3424 nursing interruption events occurred, with an average of 12.68 times per hour. The distribution of event types in the three phases and the distribution of consequences were statistically significant (P<0.001). The average interruption time was (28.01±10.99) seconds each time, and the total interruption time of drug administration was 26.65 hours, accounting for 9.87% of the total observation time. There was no statistical difference in the average interruption time of the three phases (P=0.209). During the time of interruption, there were 39 potential incidents of medication errors, with the incidence of 11.39‰. The sources of interruption events were as follows: family members, environment, doctors, patients, colleagues, nurses themselves and others, of which 2340 were low priority events, accounting for 68.34%. Conclusion: Nursing interruption events occur frequently, come from many sources, have complex causes and common negative outcomes. There are high proportions of low priority events, which actually reflect patients' needs. Interruption also has time cost, and can directly lead to medication errors. It is of great importance to provide predictive services for patients to avoid or reduce unnecessary interruptions during the process of nursing medication, so as to meet patients' needs, save the wasted time, and ensure the safety of drug administration.

Key words: drug administration; interruption; nursing; reason

中图分类号: 

  • R47