主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2020, Vol. 20 ›› Issue (10): 1534-1538.doi: 10.3969/j.issn.1672-1756.2020.10.022

• 新冠肺炎专题 • 上一篇    下一篇

新冠肺炎疫情下睑板腺囊肿患者线上服务平台体系的构建及应用效果

陈慧清 刘雪花 于欣悦 陈荣新 肖惠明 梁轩伟   

  1. 中山大学中山眼科中心,眼科学国家重点实验室,510060 广州市
  • 出版日期:2020-10-15 发布日期:2020-10-15
  • 通讯作者: 梁轩伟,博士,副教授,副主任,E-mail:liangxuanwei@163.com E-mail:E-mail:329785694@qq.com
  • 作者简介:陈慧清,本科,护师,E-mail:329785694@qq.com

Online platform construction and its effectiveness for patients with meibomian cysts during COVID-19 outbreak

CHEN Huiqing, LIU Xuehua, YU Xinyue, CHEN Rongxin, XIAO Huiming, LIANG Xuanwei   

  1. State Key Laboratory of Ophthalmology, Zhong Shan Ophthalmic Center, Sun Yat-Sen University, Guangzhou, 510060, China
  • Online:2020-10-15 Published:2020-10-15
  • Contact: E-mail:liangxuanwei@163.com E-mail:E-mail:329785694@qq.com

摘要: 目的:构建基于超文本标记语言、线上诊疗与微信回访相结合的线上服务平台体系,制定和实施在新型冠状病毒肺炎(COVID-19)疫情期间对本院暂缓手术的睑板腺囊肿患者的居家管理方案和计划,并评价该线上平台体系的管理效果。方法:通过超文本标记语言将科普知识、居家护理指导、资料收集及问卷调查于一体,不断优化睑板腺囊肿患者的持续居家管理,采用线上诊疗和微信进行干预指导。结果:经过4周的实践,应用线上平台体系成功为71例有手术指征的睑板腺囊肿患者完成居家管理,其中29例(40.8%)取消手术,4例(5.6%)继续采取保守治疗,38例(53.5%)仍待手术,所有患者均未发生并发症,舒适度明显改善,满意度较高。结论:基于超文本标记语言、线上诊疗和微信回访相结合的线上服务平台体系在疫情期间能发挥其优势,减轻了患者的病情和不舒适水平,获得了较高满意度,能为患者提供科学有效的居家管理,同时也避免了疫情期间就诊可能出现的新冠肺炎感染风险,是特殊时期对睑板腺囊肿患者的有效管理模式,可推广应用于日常诊疗当中。

关键词: 新型冠状病毒肺炎;线上服务平台;睑板腺囊肿;居家管理

Abstract: Objective: To construct a new online platform combining Hyper Text Marked Language(HTML) technology, online consultation and telephone instruction, and develop home management program for patients with meibomian cysts who have been suspended from surgery during the outbreak of COVID-19. Methods: Totally 71 patients with surgical indications of meibomian cyst were included. The nursing care information, home care guidance, information collection and feedback registration were integrated through HTML technology. The home management-Internet hospital diagnosis and treatment process of patients with meibomian cysts was optimized. Online diagnosis, treatment and regular telephone consultation was performed for four weeks. Results: Twenty nine patients cancelled surgery, 4 patients continued to take conservative treatment, and 38 patients were still waiting for surgery. Conclusion: The online platform, which combines HTML technology, online consultation and telephone instruction, can be performed effectively during the outbreak of COVID-19. It can improve the patients' condition and anxiety, provide the patients with high satisfaction and effective home management strategies, and reduce the risk of hospital acquired infection of COVID-19. Therefore, the online platform is an effective management platform for patients with meibomian cysts in special period. It can be recommended in daily diagnosis, treatment and nursing care.

Key words: COVID-19; online service platform; meibomian cysts; home management

中图分类号: 

  • R47