主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2020, Vol. 20 ›› Issue (6): 893-897.doi: 10.3969/j.issn.1672-1756.2020.06.019

• 护理质量 • 上一篇    下一篇

精益管理提升住院患儿血液标本实验前质量的实践与效果评价

张芬 周佳丽 陆红 徐英 曾辉   

  1. 上海儿童医学中心呼吸科,200127(张芬,周佳丽);护理部(陆红);后勤保障部(徐英);质控办(曾辉)
  • 出版日期:2020-06-15 发布日期:2020-06-15
  • 通讯作者: 曾辉,本科,副主任护师,质控办副主任,E-mail:zenghui@scmc.com.cn
  • 作者简介:张芬,本科,主管护师,护士长

The effects of pre-experimental quality control of blood samples in pediatric inpatients with lean management

ZHANG Fen, ZHOU Jiali, LU Hong, XU Ying, ZENG Hui   

  1. Shanghai Children's Medical Center, Shanghai, 200127, China
  • Online:2020-06-15 Published:2020-06-15
  • Contact: E-mail:zenghui@scmc.com.cn

摘要: 目的:通过精益管理方法,改善血标本实验前质量。方法:基于精益管理的DMAIC方法,明确影响住院患儿血标本实验前质量的相关问题,通过价值流程图、鱼骨图等方法测量及分析问题,通过文献检索,联合多学科团队,优化了住院患儿血标本采集送检流程、更新了相关的护理常规、合理安排人力及系统地培训,并对改进效果进行评价。结果:改进后住院患儿血标本送检不及时率和标本不合格率均优于目标值,与改进前相比差异有统计学意义(P<0.05)。结论:基于精益管理的优化改善,可提高住院患儿血标本实验前质量,有利于医院整体资源更高效运行。

关键词: 精益管理;血液标本;儿童

Abstract: Objective: To improve the quality of blood samples of pediatric inpatients before the laboratory experiment. Methods: Based on the DMAIC method of lean management, the issues related to the pre-experimental quality of blood samples in hospitalized children were defined. The issues were examined and analyzed through value flow chart, fish bone map, literature search, and multidisciplinary team. The methods of blood sample collection of the pediatric inpatients were optimized, the relevant nursing protocols were updated , the systematic training were provided, and the effects were evaluated. Results: After the lean management, the untimely rate of the blood samples and the unqualified rate of the specimens in the pediatric inpatients were lower than previous value, and the differences were statistically significant (P<0.05). Conclusion: Lean management can improve the pre-experimental quality of blood samples of pediatric inpatients. It can be helpful to the more efficient operation of the hospital's overall resources.

Key words: lean management; blood sample; child

中图分类号: 

  • R47