主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2020, Vol. 20 ›› Issue (11): 1662-1666.doi: 10.3969/j.issn.1672-1756.2020.11.014

• 全民健康助力全面小康专题 • 上一篇    下一篇

护士实践“互联网+护理服务”工作体验的质性研究

李霞 王艳萍 白羽 刘慧 王琳 杨金萍 刘秀红   

  1. 乌鲁木齐市友谊医院护理部,830049(李霞,刘慧,王琳,杨金萍);沙区分院(王艳萍);党委办公室(白羽);心内二科(刘秀红)
  • 出版日期:2020-11-15 发布日期:2020-11-15
  • 通讯作者: 王艳萍,本科,主任护师,护士长,E-mail:2427468871@qq.com
  • 作者简介:李霞,本科,副主任护师,内科系科护士长

Experiences of "Internet + nursing services" for nurses

LI Xia, WANG Yanping, BAI Yu, LIU Hui, WANG Lin, YANG Jinping, LIU Xiuhong   

  1. Nursing Department of Friendship Hospital, Urumqi, Xinjiang Uygur Autonomous Region, 830049, China
  • Online:2020-11-15 Published:2020-11-15
  • Contact: E-mail:2427468871@qq.com

摘要: 目的:分析新疆地区护士实践“互联网+护理服务”的工作体验。方法:运用质性研究中的现象学研究方法,对新疆地区某三级甲等医院12名具有“互联网+护理服务”实践经历的护士进行面对面的半结构式访谈,并用Colaizzi现象学7步分析法对访谈资料进行分析并提炼主题。结果:护士实践“互联网+护理服务”工作体验可归纳为4大主题:①护士实践“互联网+护理服务”的意愿明确,工作体验良好;②“互联网+护理服务”普遍受到各民族患者和家属的认可并接受;③充分考虑民族特点和需求是“互联网+护理服务”在新疆地区开展所面临的主要问题;④护士实践“互联网+护理服务”希望得到综合素质的提高,特别是与少数民族患者及家属沟通及独立处理问题的能力。结论:“互联网+护理服务”获得医护人员及患者的认可,实现护理人员自身的职业价值;同时,目前“互联网+护理服务”的发展亦需要与新疆的区域特点及文化相适应,从而促进其长远发展。

关键词: 互联网+护理服务;工作体验;质性研究

Abstract: Objective: To analyze the work experience of practicing "Internet + nursing services" for nurses in Xinjiang. Methods: The phenomenological research method of qualitative research was employed. We conducted face-to-face semi-structured interviews with twelve nurses from a certain Level Three Grade A hospital in Xinjiang region who had work experience of "Internet + nursing services". Seven-step phenomenological data analysis method by Colaizzi was used to analyze the interview data and extract the themes. Results: Nurses' work experience of "Internet + nursing service" in Xinjiang can be summed up into four main themes: ①Nurses had a clear intention to practice "Internet + nursing services" and had good working experience;②"Internet + nursing services" was widely recognized and accepted by patients and their family members of various ethic groups; ③Giving full consideration to ethnic characteristics and needs was the main issue when the "Internet + nursing services" was carried out in Xinjiang region; ④Nurses practicing "Internet + nursing services" hoped to make an improvement in their comprehensive skills, especially the communication skills with minorities and the independent problem-solving skills when practicing in remote areas. Conclusion: "Internet + nursing services" is acknowledged by medical staff and patients, which proves the professional value of nurses. At the same time, the current development of "Internet + nursing services" also needs to adapt to the regional characteristics and local culture of Xinjiang so as to promote the long-term development of "Internet + nursing services" in Xinjiang.

Key words: Internet + nursing services; work experience; qualitative research

中图分类号: 

  • R47