Abstract: Objective: To develop a post-discharge management model for patients with Severe Acute Pancreatitis (SAP) based on a whole-course intelligent platform and to provide a reference for its management. Methods: A post-discharge management model for SAP patients was constructed based on a whole-course intelligent platform. A management team was established, and multiple platform access points were set up, covering ten core functions. Using a quasi-experimental study design, patients enrolled from January to September 2023 were assigned as the intervention group, while eligible patients discharged from January to September 2022 were selected as the historical control group. Management was implemented through the platform, and the operation status, application effectiveness, and patient satisfaction of the model were statistically analyzed. Results: The platform cumulatively served 234 SAP patients, with a loss-to-follow-up rate of 0. Online consultations provided full-day coverage from 8:00 to 22:00, with 38.9% of consultations occurring during non-working hours. Compared to the non-enrolled group, the enrolled group demonstrated significantly higher rates of follow-up completion and on-time re-examination (P<0.05), a shorter average waiting time for readmission, and a lower incidence of complications during the home care period (P<0.05). The overall patient satisfaction score was 9.52±0.59. Conclusion: The SAP post-discharge management model based on the whole-course intelligent platform effectively meets patients' rehabilitation needs, improves management quality and efficiency, enhances patient satisfaction, and offers valuable insights for clinical practice.

Key words: whole-course intelligent platform; Severe Acute Pancreatitis; post-discharge management; Internet Plus; continuing care