主管:国家卫生健康委员会
主办:国家卫生计生委医院管理研究所
中国科学引文数据库(CSCD)来源期刊
中国科技论文统计源期刊 中国科技核心期刊
《中文核心期刊要目总览》入选期刊

Chinese Nursing Management ›› 2019, Vol. 19 ›› Issue (7): 1040-1045.doi: 10.3969/j.issn.1672-1756.2019.07.017

• Nursing Quality • Previous Articles     Next Articles

Establishment and practice of project management system for improving nursing quality

YING Bo, GUAN Xin, CHEN Liou, WANG Na, YANG Wenyi, HAN Binru   

  1. Xuanwu Hospital, Capital Medical University, Beijing, 100053, China
  • Online:2019-07-15 Published:2019-07-15

Abstract: Objective: To introduce the project management method into nursing quality management to establish the best path for quality improvement and promoting the overall improvement of nursing quality. Methods: The management of nursing quality was improved with searching for quality issues as the starting point and the whole process was monitored continuously. Besides, questionnaires were used to learn about the difficulties in nursing quality improvement as well as the recommendation rate of a management item to the quality management project. Results: A system with three dimensions including long-term mechanism, process management and evaluation criteria was initially established in the improved nursing quality management project. The selection of topics in project improvement process were most difficult tasks. The net promoter score for project management increased year by year with statistically significant differences being observed between the two consecutive years within five years (P<0.05), and the differences of the help provided by the design team for quality improvement between the two consecutive years were also statistically different (P<0.05). Conclusion: Project management with improved quality of care is a new comprehensive application model for multiple management with promising prospects in the future.

Key words: quality of care; quality improvement; project management; system establishment; net promoter score

CLC Number: 

  • R47