主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2022, Vol. 22 ›› Issue (9): 1405-1410.doi: 10.3969/j.issn.1672-1756.2022.09.026

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工作环境报警疲劳和情绪劳动对ICU护士职业倦怠的影响研究

王颖 沙丽艳 刘洋   

  1. 大连医科大学附属第二医院护理部,116000 辽宁省大连市(王颖,沙丽艳);重症医学科(刘洋)
  • 出版日期:2022-09-15 发布日期:2022-09-15
  • 通讯作者: 刘洋,硕士,主管护师,E-mail:candy2014ly@163.com
  • 作者简介:王颖,本科,主管护师,护理部干事
  • 基金资助:
    大连市社科联2021年课题(2021dlskzd141)

The influence of working environment alarm fatigue and emotional labor on Intensive Care Unit nurses' job burnout

WANG Ying, SHA Liyan, LIU Yang   

  1. Nursing Department, The Second Hospital of Dalian Medical University, Dalian, Liaoning province, 116000, China
  • Online:2022-09-15 Published:2022-09-15
  • Contact: E-mail:candy2014ly@163.com

摘要: 目的:调查ICU护士工作环境报警疲劳、情绪劳动和职业倦怠的状况,分析ICU护士工作环境报警疲劳、情绪劳动对职业倦怠的影响。方法:采用便利抽样法选取大连市5家三级甲等医院的174名ICU护士,使用临床报警疲劳调查问卷、情绪劳动量表、职业倦怠量表进行问卷调查。结果:ICU护士工作环境报警疲劳评分为(18.01±7.85)分,属于中度工作环境报警疲劳。ICU护士情绪劳动总分为中等水平分数。存在职业倦怠的护士占比为60.91%。工作年限、ICU工作年限、职称、工作环境报警疲劳、情绪劳动表层扮演、情绪劳动深层扮演均影响护士职业倦怠水平。工作环境报警疲劳对护士职业倦怠具有预测作用,情绪劳动在工作环境报警疲劳与职业倦怠之间起部分中介作用。结论:ICU护士存在不同程度职业倦怠的人数比例较高,工作环境报警疲劳及情绪劳动情况较严重,管理者需要采取有效方法,降低工作环境报警疲劳,正向引导护士使用情绪劳动,改善ICU护士职业倦怠情况。

关键词: 重症监护室;护士;报警疲劳;情绪劳动;职业倦怠

Abstract: Objective: To describe the characteristics of working environment alarm fatigue, emotional labor, and job burnout among nurses in the Intensive Care Unit (ICU). We also analyzed the influencing factors of job burnout in ICU nurses. Methods: A total of 174 ICU nurses were included in the study, the Clinical Alarm Fatigue Questionnaire, the Emotional Labor Scale, and the Job Burnout Scale were used to collect related information. Results: The level of working environment alarm fatigue among ICU nurses was reported as moderate (18.01±7.85), and the item that scored the highest was "clinical alarm makes me easy to forget what will be done", followed by "clinical alarm makes me stressed", and "I feel anxious because of clinical alarm". The level of emotional labor among ICU nurses was also moderate, which was scored high on the deep acting items. There were 60.91% of the ICU nurses reporting with job burnout. The length of employment, length of working in the ICU settings, their job title, the working environment alarm fatigue, emotional labor surface acting and deep acting were significant factors related to ICU nurses' job burnout. Working environment alarm fatigue was a significant predictor for nurses' job burnout, and emotional labor played a partial mediation role between working environment alarm fatigue and job burnout. Conclusion: The proportion of nurses reported with job burnout is high in this sample of ICU nurses. The level of working environment alarm fatigue and emotional labor is moderate, which needs attention from the administrative personnel to take actions and effectively reduce the working environment alarm fatigue, guide nurses to enhance positive emotional labor and alleviate job burnout in ICU nurses.

Key words: ICU; nurse; alarm fatigue; emotional labor; job burnout

中图分类号:  R47;R197