关键词: 慢性疾病；症状管理；中医非药物疗法

Abstract: Objective: To construct the traditional Chinese medicine four-in-one chronic disease management model of "prevention and treatment" guided by the theory of preventive treatment, so as to provide a referece for the promotion of traditional Chinese medicine non-pharmacological therapy. Methods: We built a characteristic diagnosis and treatment center for non-pharmacological therapy of traditional Chinese medicine, developed an information management platform for the diagnosis and treatment of chronic diseases of traditional Chinese medicine, formulated standardized plans on chronic diseases of non-pharmacological therapy of traditional Chinese medicine, and constructed a model for chronic diseases management of traditional Chinese medicine. The model was implemented by "online+offline" interaction and a "clinic+inpatient" linkage network, as well as the centralized management mode supplemented by satellite mode. Results: The patient's medical treatment satisfaction rate was 97.63%. The number of outpatient receptions increased year by year. By 2023, the service volume reached an average of 640000 person-times per year, and 178456 health records of patients with chronic diseases were established. Conclusion: The four-in-one traditional Chinese medicine chronic disease management model of "prevention and rehabilitation" provides patients with comprehensive and personalized medical services, improves patients' medical experience, and enhances patients' satisfaction rate.

Key words: chronic diseases; symptom management; non-pharmacological therapy of traditional Chinese medicine