主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

中国护理管理 ›› 2020, Vol. 20 ›› Issue (1): 58-62.doi: 10.3969/j.issn.1672-1756.2020.01.013

• 护理安全 • 上一篇    下一篇

基于标杆学习法巩固医院婴儿防盗体系的实践

黄晓花 陈昌贵 叶韵 宣君芳   

  1. 杭州市妇产科医院质量管理科,310008
  • 出版日期:2020-01-15 发布日期:2020-01-15
  • 通讯作者: 陈昌贵,硕士,副主任医师,副院长,E-mail:generalpractice@163.com
  • 作者简介:黄晓花,本科,主管护师,副科长
  • 基金资助:
    浙江省康恩贝医院管理软科学研究立项(2018ZHA-KEB206)

Practice of consolidating hospital infant anti-theft system based on benchmarking method

HUANG Xiaohua, CHEN Changgui, YE Yun, XUAN Junfang   

  1. Quality Management Department, Hangzhou Women's Hospital, Hangzhou, 310008, China
  • Online:2020-01-15 Published:2020-01-15
  • Contact: E-mail:generalpractice@163.com

摘要: 目的:巩固医院内婴儿防盗体系,保障婴儿安全。方法:标杆美国国家失踪&受虐儿童服务中心发布的《医疗机构婴儿防盗指南》,对比本院婴儿防盗系统中存在的薄弱环节,采取有针对性的改进措施,以提升院内婴儿防盗体系的安全性。结果:通过标杆学习法,成功巩固了本院的婴儿防盗体系,婴儿防盗措施落实率由改进前的88.89%提升至改进后的99.35%,婴儿防盗风险值由改进前的37.04%下降至改进后的18.52%。结论:标杆学习法能够扩展思路,将其他机构或领域的最佳实践借鉴到本机构需要解决的问题中来,能够避免在质量改进过程中走弯路,有效提升质量与患者安全。

关键词: 标杆学习法;婴儿;被盗;质量改进;患者安全

Abstract: Objective: To consolidate the infant anti-theft system in hospital and ensure the safety of infants. Methods: Benchmarked by the Guidelines on prevention of and response to infant abductions of the National Center for Missing & Exploited Children, which compares the weaknesses in the infant anti-theft system of the hospital, and adopts targeted measures to improve the safety system for infant abduction. Results: Through benchmarking, the hospital infant anti-theft security system was consolidated, the implementation rate of infant anti-theft measures increased from 88.89% before improvement to 99.35% after improvement, and the risk value of infant anti-theft decreased from 37.04% before improvement to 18.52% after improvement. Conclusion: Benchmarking is a method to extend the idea and draw on the best practice of other institutions or fields to the problems that the organization needs to solve. It can avoid detours in the process of quality improvement, and effectively improve quality and patient safety.

Key words: benchmarking; infant; abduction; quality improvement; patient safety

中图分类号: 

  • R47