主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
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护理人员组织公民行为量表的编制

万巧琴 张秀花 戴明辉 张拓红   

  1. 北京大学护理学院
  • 出版日期:2015-07-25 发布日期:2015-07-25

Development of an Organizational Citizenship Behavior scale for nurses

  • Online:2015-07-25 Published:2015-07-25

摘要: 目的:编制适用于我国护理人员的组织公民行为量表,为今后医院管理人员更好地评价护理人员组织公民行为提供工具。方法:通过名义小组访谈法采集护理人员组织公民行为条目,形成原始条目池;通过Delphi 专家咨询法和问卷调查的项目分析进行条目筛选与修订。结果:通过对172 例护理人员的访谈形成护理人员组织公民行为原始条目53 项;通过两轮、39位专家的咨询,删除或修改其中34 项,形成37 个条目的预试量表;通过对317 例护理人员问卷调查的项目分析,删除其中5 个条目,最后保留32 个条目,32 个条目的CR 值均>3,与总分的相关性均>0.50,因子载荷值>0.50。结论:本研究通过小组访谈、专家咨询和问卷调查法,编制的护理人员组织公民行为量表,具有较好的区分度和同质性。

Abstract: Objective: To develop a Organizational Citizenship Behaviors(OCB) scale for nurses in China, and to provide a proper instrument for hospital managers to better evaluate nurses' OCB. Methods: The original items of OCB scale for nurses were collected through nominal group interview, and were selected and revised through Delphi expert consultation method and item analysis technique based on questionnaire survey of nurses. Results: There were 53 original items collected through interviewing 172 nurses, and 34 items were deleted or modified during 2-round expert consultation, and we got a 37-item pretest scale. Five items were deleted according to item analysis results based on the survey among 317 nurses. Finally, 32 items of OCB scale was reserved with all 32 items' CR values >3, the total score correlations >0.50, and loading factor values>0.50. Conclusion:This study developed an OCB scale for nurses through group interview, expert consultation and item analysis technique based on questionnaire survey. The scale has good differentiation and homogeneity.