主管:国家卫生健康委员会
主办:国家卫生计生委医院管理研究所
中国科学引文数据库(CSCD)来源期刊
中国科技论文统计源期刊 中国科技核心期刊
《中文核心期刊要目总览》入选期刊

Chinese Nursing Management ›› 2019, Vol. 19 ›› Issue (3): 340-344.doi: 10.3969/j.issn.1672-1756.2019.03.005

• Research Papers • Previous Articles     Next Articles

A qualitative study of nurses' stress experience in medical disputes involving dead patients

ZHANG Qingyun, SUN Dandan, WEI Ruirui, HU Tongxiu, XUE Jing, WANG Wenqing, XUE Lilong   

  1. Affiliated Hospital of Jining Medical University, Jining, Shandong province, 272000, China
  • Online:2019-03-15 Published:2019-03-15
  • Contact: SUN Dandan,E-mail:sunmonica502@126.com

Abstract: Objective: To explore the pressure source, the inner experience process and coping styles of the nurses experienced medical disputes involving dead patients through phenomenological research. Methods: Objective sampling method was performed. Eight nurses were selected for semi-structured interview. The data were analyzed by Giorgi analysis method of phenomenological study. Results: Four themes were extracted. Theme 1: the main source of pressure for nurses involved in medical disputes of patients with death. The sub-themes included family incomprehension, hospital blame and colleagues' disrespect. Theme 2: the forms of stress of nurses involved in the dispute of patients with death. The sub-themes are misfortune and grievance, fear and confusion, and different views on nursing careers. Theme 3: dealing with the pressure of nurses in the dispute of patients with death. Theme 4: nurses' suggestions to hospitals and managers. Nurses should not be allowed to directly face patients' family members. The hospitals should provide the nurses with psychological support, and time for emotional adjustment. Conclusion: The administration department of the hospital and the nursing managers should provide psychological and emotional supports to the nurses involving in medical disputes. Nursing staff should adjust themselves and increase professional identity as well.

Key words: dead patients; medical disputes; stress of nurses; psychological experiences

CLC Number: 

  • R47