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Abstract: Objective: To explore the effect of using Quality Control Circle (QCC) on improving the patients' satisfaction of dealing with exudate of peritoneal drainage tube. Methods: We established a QCC team, with the activity theme of "improving patients' satisfaction of dealing with exudate of peritoneal drainage tube after operation". On-site investigation was performed and targeted value was confirmed. Those factors that influenced patient satisfaction were analyzed and countermeasures were formulated and implemented according to three main factors. Results: The patients' satisfaction of dealing with exudate of peritoneal drainage tube was improved from 86.67% to 93.85% (P<0.05) after performing QCC. The scores of staff nurses' professional knowledge about peritoneal drainage tube and comprehensive quality of participants in QCC team, were improved after performing QCC(P<0.05). Conclusion: QCC activities could standardize the treatment method of dealing with exudate of peritoneal drainage tube,improve the patients' satisfaction, and enhance the team spirit and quality management abilities of nursing staffs.
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http://www.zghlgl.com/EN/Y2015/V15/I7/835
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