关键词: 护理会诊；信息系统；护理管理

Abstract: Objective: To develop an information platform for nursing consultation, and explore its application effect. Methods: Based on the establishment of a multi-disciplinary team and the nursing consultation process, the nursing consultation platform was constructed by the Nursing Department and the Information Department together. The platform was later applied to practice in the whole hospital to collect and analyze data including the number of consultations, completion time of each consultation and its clinical outcome as well as patient satisfaction. Results: According to the nursing consultation platform, problems requiring nursing consultation referred to 14 professional categories in total, of which about 90% had been settled. It took 2 minutes only to complete a consultation application. The average time for experts to complete a consultation was 4.5 hours. From 2019 to 2021, the patient satisfaction scores were respectively 98.34%, 99.50% and 99.55%, and the application departments' satisfaction of consultation experts were 95.35%, 96.10% and 96.24%. Conclusion: The development and application of the nursing consultation platform has effectively improved the clinical outcome of patients and the quality of specialized nursing to promote the development of specialist care.

Key words: nursing consultation; information platform; nursing management