主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
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岗位管理下护理排班模式的改革实践

马渑霞 汪文利   

  1. 河南科技大学第二附属医院
  • 出版日期:2015-06-25 发布日期:2015-06-25

The practice reform of nursing shift arrangement under post management

  • Online:2015-06-25 Published:2015-06-25

摘要: 目的:改变传统护士排班模式,深化责任制整体护理,提高护理质量。方法:采取护士预排班及护士长调配相结合的排班方式。结果:护理管理模式及临床护理工作模式均符合优质护理服务的宗旨,护理服务满意度从原来的92.8% 上升至98.9%。结论:改进后的护理排班模式,护士愿意接受,患者满意度增加,同时,也提高了护士积极性,增加了患者的信任度,保证了整体护理质量。

Abstract: Objective: To change the traditional nurse scheduling model to improve the nursing care quality. Methods: The combination of nurse pre-scheduling and head nurse allocation was used to arrange nurses' shifts. Results: Nursing management and clinical nursing practice met the purpose of the high quality nursing service. Nursing service satisfaction rate rose from 92.8% to 98.9%. Conclusion: The improved nursing scheduling model got accept from both nurses and patients. It could increase nurses' work enthusiasm and patients' trust degree, and ensure the quality of holistic nursing care.