主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
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• 护理质量 • 上一篇    下一篇

系统追踪法查房在提高护理管理质量中的应用实践

金学勤 华亚芳 刘琴 周凯云 陶娟   

  1. 昆山市第一人民医院护理部
  • 出版日期:2015-08-25 发布日期:2015-08-25
  • 基金资助:
    昆山市科技局指令性项目(KS1225)

System tracking method rounds in improving the quality of nursing management practice

  • Online:2015-08-25 Published:2015-08-25

摘要: 目的:探索运用系统追踪法进行全院性护理查房在提高护理管理质量中的应用实践。方法:每月锁定重点个案和查房人员,跟踪个案的护理过程,由护理部主任主查,追踪患者从入院到出院全过程的护理环节,对个案护理质量和系统问题进行求证、质疑和诊断,提出改进措施;查房质量纳入考评和评优机制。结果:护理查房的质量和满意度明显提高。结论:系统追踪法查房能有效从患者和专业的角度评估护理质量和管理水平;追溯系统制度和流程的规范性,有助于提高护理质量和管理水平。

Abstract: Objective: To explore the use of tracking method rounds throughout hospital units to improve the quality of nursing management. Methods: Assign key patient case and rounds personnel monthly and track the nursing care process. The Director of Nursing is responsible to oversea and monitor the whole nursing process throughout hospital stay. Confirm, question and diagnose the quality of care for the key case, then provide intervention for improvement. The quality of rounds was integrated into the evaluation and appraisal system. Results: The quality of rounds and patients’ satisfaction have improved significantly.Conclusion: the system tracking method rounds is used to effectively asses the quality of care and management skills from both patients and professional point of view; trace the normative of system policy and procedure, ultimately improve the overall quality of care and management level.