主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
中国科学引文数据库(CSCD)核心库期刊
《中文核心期刊要目总览》核心期刊

• 护理质量 • 上一篇    下一篇

口腔专科医院修复门诊改进护理质量管理的实践与效果

李雅瑾 王红霞 李玉桂 赵梅英   

  1. 北京大学口腔医院修复科
  • 出版日期:2015-03-25 发布日期:2015-03-25

The practice and effect of improving nursing quality management at outpatient prosthodontics department in tertiary stomatological hospital

  • Online:2015-03-25 Published:2015-03-25

摘要: 目的:探讨某三级甲等口腔专科医院修复门诊改进护理管理方法对提升护理质量的作用。方法:对原有护理管理模式及问题进行分析,改进分组质量控制的方法:细化护理质量管理标准及内容;明确组长职责;从两个层面开展培训,转变管理理念;进行全过程护理质量管理;采取多种激励措施激发各组长工作积极性。结果:改进护理管理方法后护理部质量检查评分、医生满意度均有提高,护士对科内护理质量管理组的工作给予肯定。结论:实施科内护理质量管理组并不断改进管理方法,可以提高护理质量。

Abstract: Objective: To discuss the role of improving nursing management methods in enhancing the quality of care at outpatient prosthodontics department in tertiary Grade A stomatological hospital. Methods: Analyze the patterns and problems of previous nursing management for the purpose of improving the method of grouping quality control, including refining nursing quality management standards and contents, defining group leaders' responsibilities, launching training form two levels, and convert management concepts, implementing quality management in the whole process, motivating the leader's initiatives through incentive measures. Results: The quality control score of nursing department and physicians' satisfaction obviously increased with the improvement of nursing managements; and nurses were pleased and satisfied to the work of nursing quality management group. Conclusion: The quality of care can be improved through the forming of department nursing quality management group and constantly improving the ways of management.