主管:国家卫生健康委员会
主办:国家卫生健康委医院管理研究所
中国科技核心期刊(中国科技论文统计源期刊)
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开展品管圈活动降低消毒供应中心器械返洗率的效果观察

洪花 苏梅榕 吴倩倩 温合辉   

  1. 厦门大学附属中山医院消毒供应中心
  • 出版日期:2015-02-25 发布日期:2015-02-25

The effect of Quality Control Circle activities on decreasing return-cleaning rates of equipments in Central Supply Service Department

  • Online:2015-02-25 Published:2015-02-25

摘要: 目的:通过开展品管圈活动,降低消毒供应中心器械首次清洗返洗率高的问题,以有效提高工作效率,降低成本。方法:成立品管圈小组,对现状进行调查,分析要因、设定目标、制定对策、组织实施、评估效果以及制定标准清洗流程。结果:消毒供应中心回收的妇产科器械首次清洗返洗率由14.87% 下降到4.97%,差异有统计学意义(P <0.01)。结论:开展品管圈活动,不仅降低了器械首次清洗的返洗率,还有利于降低成本,提高工作效率,而且增强了员工的品质管理和主动解决问题的意识。

Abstract: Objective: To decrease high return-cleaning rates of first-time cleaning of equipments in Central Supply Service Department (CSSD) through Quality Control Circle activities, to improve work efficiency, and to reduce costs. Methods:We established quality control circle team to investigate current situation, to analyze root-causes, to set goals, to formulate corresponding measures, to organize the implementation, to evaluate results, and to draw up standard cleaning flow. Results:The return-cleaning rate of first time cleaning was decreased from 14.87% to 4.97% for Obstetrics and Gynecology's equipment in CSSD and the difference was statistically significant (P<0.01). Conclusion: Quality Control Circle activities could not only reduce the rates of return-cleaning rate of first-time cleaning of equipments but also reduce cost, improve working efficiency, and improve the nursing staffs' quality control and initiative problem-solving consciousness.