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双因素理论在提高护士工作满意度中的应用策略

原静民 张俊娥   

  1. 中山大学护理学院
  • 出版日期:2015-11-25 发布日期:2015-11-25

Application strategies of using two-factor theory to improve nurses' job satisfaction

  • Online:2015-11-25 Published:2015-11-25

摘要: 本文简要介绍了赫兹伯格的双因素理论的基本思想及其与护士工作满意度的关系,提出通过公平合理的薪金分配、创造安全和谐的工作环境、保持和谐的人际关系等巧用保健因素的策略,通过增强自主性和成就感激发员工的工作潜能、将护士成长和发展的需求与赏识和机会相结合等善用激励因素的策略,通过灵活、协同、综合地运用激励因素和保健因素的策略,从而提高护士工作满意度。

Abstract: In this paper, we briefly introduced the basic idea of Herzberg's two-factor theory and the relationships between this theory and nurse's job satisfaction. Then in order to improve nurses' job satisfaction, the authors put forward some application strategies of using hygiene factors skillfully (equitable and reasonable salary distribution, work environment security, harmonious interpersonal relationships), the strategies of using motivators aptly (arouse staffs' potential through enhancing autonomy and sense of accomplishment, combine nurses' needs of progress with recognition and opportunities) and the strategies of using both of the two factors flexibly, synergistically, and comprehensively.