患者旅程地图用于改善就医体验的研究进展
师俊芳 李泽宇 崔琼方 何冰洋 张文馨 马佩芬
Research progress on the application of patient journey mapping to improve patient medical experience
SHI Junfang, LI Zeyu, CUI Qiongfang, HE Bingyang, ZHANG Wenxin, MA Peifen
中国护理管理
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2024, (11): 1749
-1754
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DOI: 10.3969/j.issn.1672-1756.2024.11.029