基于三维质量理论与服务质量评价模型的“互联网+护理服务”质量评价指标体系的构建
任志方 高学莉 王艳玲 张莉莉 肖倩
Construction of the quality evaluation index system of "Internet+ Nursing Service" based on Donabedian theory and SERVQUAL model
REN Zhifang, GAO Xueli, WANG Yanling, ZHANG Lili, XIAO Qian
中国护理管理
.
2022, (3): 391
-396
.
DOI: 10.3969/j.issn.1672-1756.2022.03.014