摘要： 采取切实有效的防范措施,避免或减少护理纠纷,提高护理质量。借鉴预防医学“疾病三级预防”的概念,搞好护理纠纷的三级防范。一级防范:促进全面建设,治理纠纷源头;二级防范:抓纠纷高危环节,查隐患;三级防范:积极化解矛盾,避免事态恶化。

Abstract: In order to avoid and reduce nursing disputes, improve nursing quality, a practical and effective measures of prevention--three-degree prevention of nursing disputes has been carried out by using the conception of three-degree prevention of disease. First