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急诊科护士情绪管理现状及其影响因素研究

付伟 温肇霞 陆连芳 徐文林   

  1. 青岛大学护理学院
  • 出版日期:2014-12-25 发布日期:2014-12-25

Investigation of the status of emotion management in emergency nurses and its possible influencing factors

  • Online:2014-12-25 Published:2014-12-25

摘要: 目的:调查急诊科护士情绪管理现状,并分析影响急诊科护士情绪管理的因素。方法:于2013 年10-12 月,采用便利抽样的方法,运用自行设计的急诊科护士情绪管理问卷对182 名急诊科护士进行问卷调查。结果:急诊科护士情绪管理总分为(49.59±4.83) 分,4 个维度得分均值由高到低排序为:情绪调整(3.57±0.48) 分、情绪觉察(2.84±0.32) 分、情绪运用(2.79±0.37)分、情绪表达(1.89±0.30) 分。多元逐步回归分析显示,工作倦怠与情绪转移是影响急诊科护士情绪管理状况的主要因素。结论:急诊科护士情绪管理处在中等水平,建议管理者将情绪管理引入护理领域,根据急诊科护士的不同特征进行相应的培训。

Abstract: Objective: To investigate the status of emotion management ability in emergency nurses and to analyze its influencing factors. Method: Convenience sampling was used and 182 emergency nurses from grade III and first-class hospitals in Qingdao City were investigated with self-designed questionnaire of emotion management of nurses in emergency department from October to November 2013. Result: The overall score of emotion management ability of nurses in emergency department was (49.59±4.83), and the dimension scores from high to low was emotional adjustment (3.57±0.48) , emotional awareness (2.84±0.32), emotional using (2.79±0.37), and emotional expression (1.89±0.30). Multi- regression analysis indicated that job burnout and emotional transfer were the influencing factors of emotion management for nurses in emergency department.Conclusion: The overall emotion management ability in emergency department nurses is in the middle level. It is suggested that emotion management should be introduced into nursing field. Emergency department nurses should be trained according to their different characteristics to improve the level of emotion management ability.