摘要： 目的:规范护工管理,提升医院服务品质,更好地为病人和社会服务。方法:对护工的工作进行一系列改革,包括制度的完善,管理的统一,规范的培训,素质的提升,适时的奖惩等。结果:提升护工群体形象,降低护患纠纷,减少医院感染等。结论:规范护工的管理有助于提升医院形象,提高护理服务质量。

Abstract: Objective: To standardize nurse attendant management, increase service quality of hospital and serve patients and society better. Methods: A series of reformatory measures had implemented, including perfecting system, integrating management, standardizati