主管:国家卫生健康委员会
主办:国家卫生计生委医院管理研究所
中国科学引文数据库(CSCD)来源期刊
中国科技论文统计源期刊 中国科技核心期刊
《中文核心期刊要目总览》入选期刊

Chinese Nursing Management ›› 2023, Vol. 23 ›› Issue (7): 984-988.doi: 10.3969/j.issn.1672-1756.2023.07.007

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Security management practices in the "Internet +" maternal and infant home care services

LI Yacen, LIU Ningning, XIAO Yunxia, ZHANG Le, FENG Suwen   

  1. Nursing Department, Women's Hospital, School of Medicine Zhejiang University, Hangzhou, 310006, China
  • Online:2023-07-15 Published:2023-07-15
  • Contact: E-mail:fengsw@zju.edu.cn

Abstract: Objective: To explore security management methods in the "Internet +" maternal and infant home care services,and provide reference for security development of "Internet+ nursing service". Methods: We proposed security management strategies from the perspective of establishing of an internet security management group, formulating procedural regulations, conducting personnel training, standardizing service processes, intelligent management of material resources. Results: Over a one-year period from March 2022 to March 2023, our hospital carried out a total of 16 projects of "Internet +" maternal and infant home care, providing a total of 2679 services. No adverse events occurred during the delivery of these services, resulting in a satisfaction rate of 99.25% and a repeat purchase rate of 29.43%. Conclusion: By analyzing security management difficulties of maternal and infant home care services from multiple dimensions and developing corresponding security management strategies, this study will help offer safe and high-quality nursing services to mothers and infants and provide a reference for medical institutions across China in order to conduct and improve the security management of "Internet +" home care services for mothers and infants.

Key words: Internet +; maternal and infant; home care service; security management

CLC Number: R47;R197